Frequently Asked Questions

At Earlcon, we know choosing, maintaining and repairing an air conditioning system can come with plenty of questions. We’ve answered some of the most common questions we receive from customers across Wollongong, Shellharbour, Kiama, the Illawarra and the Southern Highlands.

How often should I service my air conditioner?

We recommend servicing your air conditioner at least once every 12 months. If you use your system daily, have pets, or suffer from allergies, servicing every 6 months can help maintain efficiency, improve air quality and extend the life of your system.

A professional deep clean is recommended every 12–24 months, depending on usage. Regular cleaning removes mould, dust, bacteria and built-up grime that can’t be removed by simply cleaning the filters.

There are several possible causes, including:

  • Dirty filters
  • Refrigerant (gas) leaks
  • Faulty thermostats
  • Blocked coils
  • Electrical faults
  • Compressor issues

Our technicians can quickly diagnose the problem and recommend the most cost-effective repair.

Most quality air conditioning systems last between 10 and 15 years with regular servicing and maintenance.

If your system is:

  • More than 10–15 years old
  • Frequently breaking down
  • Using excessive electricity
  • No longer cooling effectively
  • Expensive to repair

It may be more economical to replace it with a modern, energy-efficient system.

No, not under normal circumstances.

Air conditioners are sealed systems. If refrigerant is low, it usually means there is a leak that needs to be repaired before the system is recharged.

Common signs include:

  • Poor cooling performance
  • Ice forming on the indoor unit
  • Hissing or bubbling noises
  • Higher electricity bills
  • Warm air coming from the vents

If you notice any of these signs, contact Earlcon to arrange a professional inspection.

The best brand depends on your home, budget and requirements. Earlcon supplies and installs trusted brands including:

  • Fujitsu
  • Mitsubishi Electric
  • Daikin
  • Panasonic
  • Rinnai
  • ActronAir
  • Hisense
  • And more

We’ll recommend the right system based on your needs. 

The correct size depends on:

  • Room size
  • Ceiling height
  • Insulation
  • Window size and orientation
  • Number of occupants
  • Local climate

Our team will calculate the correct capacity to ensure maximum comfort and energy efficiency

Yes. Earlcon specialises in the installation, replacement and servicing of ducted air conditioning systems for both residential and commercial properties.

Absolutely. We install split systems, multi-split systems and wall-mounted air conditioners from all major manufacturers.

Yes. We safely disconnect, remove and dispose of old air conditioning systems in accordance with Australian regulations. We can also install your new system during the same visit.

Most split system installations can be completed in one day. Ducted systems and larger commercial installations may take longer depending on the complexity of the project.

Yes. Earlcon provides free, no-obligation quotes for new installations, replacements and commercial air conditioning projects.

Yes. We provide installation, servicing, repairs and preventative maintenance for commercial air conditioning systems across offices, retail stores, warehouses, medical centres, restaurants and more.

Regular servicing, clean filters and upgrading to a modern inverter air conditioner can significantly reduce energy consumption.

Other tips include:

  • Set your thermostat between 23–25°C in summer
  • Keep doors and windows closed
  • Clean your filters regularly
  • Use ceiling fans to circulate air
  • Schedule annual servicing

We recommend cleaning your filters every 2–3 months, or more frequently if you have pets, allergies or use your air conditioner every day.

Water leaks are commonly caused by:

  • Blocked drain pipes
  • Dirty filters
  • Frozen evaporator coils
  • Incorrect installation

If your unit is leaking, it’s best to arrange a service before the problem worsens.

Yes. All new installations are covered by manufacturer warranties, and we stand behind our workmanship with a quality installation guarantee.

Earlcon proudly services:

  • Wollongong
  • Shellharbour
  • Kiama
  • Albion Park
  • Dapto
  • Figtree
  • Corrimal
  • Bulli
  • Thirroul
  • Gerringong
  • Berry
  • Bowral
  • Mittagong
  • Moss Vale
  • The Southern Highlands
  • The wider Illawarra region

With years of experience, licensed technicians and a commitment to quality workmanship, Earlcon provides reliable air conditioning solutions tailored to your home or business. Whether you need installation, servicing, repairs, maintenance or replacement, we’re dedicated to keeping you comfortable all year round.

Still have a Question?

Can’t find the answer you’re looking for?

Contact the friendly team at Earlcon today for expert advice, a free quote or to book your next air conditioning service. We’re always happy to help homeowners and businesses throughout Wollongong, the Illawarra and the Southern Highlands.